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Microsoft Complete for Business Plus Service Plan

Plan Duration: 4 Years

Prepaid Return Shipment: Yes

What's Covered:

  • Mechanical Breakdown: Yes
  • Accidental Damage: Yes (2 Incidents)
  • Advanced Exchange: Yes
  • Next Business Day Replacement: Yes
  • Software: No

Students can setup an exchange directly with Microsoft or if on grounds Cavalier Computers Service department can setup the exchange on their behalf.

Students can keep their device until they receive the replacement unit. If the Cavalier Computers Service department facilitates the exchange, the student will receive a loaner system to use until their replacement unit arrives.

With Advanced Exchange allow 3 - 5 business days to get the replacement device.